- Providing IT support and troubleshooting via telephone, email, portals and remote support software
- Working with local and international clients in various sectors
- Delivering high level customer service to a wide range of users, including those with minimal IT knowledge
- Maintaining and updating the knowledge base
- Follow in depth diagnosis of issues and escalate to 3rdline support where applicable
- Fluent in both written and spoken English
- Excellent problem solving and analytical abilities
- Familiar with administering SQL and ability to write SQL queries
- Be able to prioritize issues
- Administering applications such as MS SharePoint and/or Dynamics CRM will be considered an asset.
- Salary Offer 20000-26000
- Job Address GCS Malta 115A, Floor 1, Msida Valley Road, Birkirkara BKR 9022, Malta
- Country Malta
- Language(s) English
- Highest Degree Level N/A
- Level of Experience Expert
Only candidates can apply for this job.Login as Candidate
Email Me Jobs Like These
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Showing 1–8 of 21 jobs