Customer Service Representative – Dutch, French, Belgian or German 106 views

We are looking for Customer Service Represenarives, eager to develop their careers with the worldwide leader in outsourced omnichannel customer experience management.

Key Tasks

  • Process orders from new and existing customers received via various media streams
  • Receive incoming telephone calls from new and existing customers
  • Complete all administration and statistical information within our database to maintain accurate and up-to-date records
  • Keep yourself updated at all times with information regarding the Company
  • Complete other duties and responsibilities within the company as required

Key Competencies

  • Data accuracy
  • Attention to detail
  • Ability to gain immediate credibility and trust
  • Exceptional communication skills
  • PC and system literate

Candidate Profile

  • Confident and enthusiastic.
  • The ability to work well as part of a team as well as independently
  • Native level of Dutch and/or French, or German
  • Fluency in English
  • First class written, verbal and interpersonal skills
  • Numerate and articulate
  • Well organised, reliable and thorough

What we offer

  • Different shifts depending on the market (part-time and full-time)
  • Gym Membership
  • Individual career paths to grow within the project
  • We are one of the world’s largest provider of contact center services
  • Engage in an excellent work environment and team building activities.
  • Dynamic and international environment

More Information

  • Country Spain
  • Language(s) Dutch, English, French, German
  • Level of Experience Junior
Only candidates can apply for this job.
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We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance  connects  the biggest and most respected brands on the planet with their customers by providing  customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels.

We constantly invest in research and development to get a deeper understanding of customers’ thoughts, behaviors and needs – for different countries, industries, channels and generations. We are experts in people interactions and it gives us the edge in delivering a superior customer experience in every contact.

For almost four decades, we have been helping our clients in 160 markets around the world strengthen their relationships with their customers.

  • Street & Number Moll de Barcelona 26
  • City Barcelona
  • Zip Code 08039
  • Country Spain
  • Phone Number 902 14 61 46
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