German speaking Customer Service Advisors – Relocation 132 views

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Customer  Experience Specialist – German Speaking

You will be working as the part of our team based in Barcelona.  This is great opportunity working for one of the biggest names in travel sector.

Your role:
· Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations;
· Identify and troubleshoot the issues accordingly using available resources;
· Logging and follow up of Customer Information;
· Responding to enquiries and handling client escalations by telephone and email;
· Having a full understanding of company processes and maintaining contractual obligations.


Required skills:
· Excellent communication skills;
· Excellent negotiation skills;
· Problem solving;
· Sense of responsibility;

Our ideal candidate:
· Passionate for travel and world class customer service;
· High level of both written and spoken German;
· Available Full-time (39h/week);shift are rotating
· Flexible in work schedule including weekends;


Our offer:

· Gross salary 21000 € Gross per year plus incentive
· Extensive training and languages lessons (Spanish)
· Excellent and multilingual work environment;
· Good prospects career;
· Convenient office location in the center of Barcelona;
· 24 holidays per year on full time bases.

. 250€ Travel Voucher every 6 months




Full-time , Shifts are rotating , 2 weekends working a Month


3 – 6 months


21000  Euro per year


No experience



If you are interested in this job then email me your CV in English on or call me on +44 7525 115 862

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